Joshua Freedman
Decoding Emotions

Decoding Emotions

Smarter About Feelings: Part Two . Part One introduced the idea of becoming smarter about feelings — and how that can help you (kids) get more of what you want… and less of what you don’t want!  In that article I promised that I’d also write more about emotions and the meaning behind our feelings.  […]

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Smarter About Feelings

Smarter About Feelings

When I was a kid, no one taught me about emotions. They’re so powerful! And such a big part of our lives… here are the most important ideas every kid (and adult) needs to know about feelings.

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The Algebra of Coaching 🌱 Through Challenge

The Algebra of Coaching 🌱 Through Challenge

When people face emotional challenges, it’s… well… emotional. It’s easy to get overwhelmed by big feelings of fear & distress, and while sometimes psychological help is needed, most of the time some basic EQ coaching techniques make a big difference. Here’s how.

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Daniel Goleman on The Neural Power of Leadership

Daniel Goleman on The Neural Power of Leadership

Why do feelings matter to leaders? Interview with Daniel Goleman, author of Emotional Intelligence and Social Intelligence, on a new leadership imperative for optimizing human performance and the research that makes attention to feelings a bottom-line priority.

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Amadori Case: Engagement, 
EQ & Performance

Amadori Case: Engagement, 
EQ & Performance

In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.

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