Category: EQ Business

Leveraging Six Seconds’ unique insight to the people-side of performance, articles in this section support leaders to increase organizational effectiveness and create enduring value for all stakeholders.

Increase Employee Engagement with EQ: Komatsu Case Study

Can we measure and increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.

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Daniel Goleman on The Neural Power of Leadership

Why do feelings matter to leaders? Interview with Daniel Goleman, author of Emotional Intelligence and Social Intelligence, on a new leadership imperative for optimizing human performance and the research that makes attention to feelings a bottom-line priority.

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Skills of high performing leaders? (#16)

People interested in EQ know that emotional intelligence is essential for leadership — but how, exactly, are they linked? We’ll unveil new research showing, for the first time, how specific EQ skills and leadership capabilities are linked… revealing a path to grow stronger leadership that WORKS in the current times.

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Reversing the Epidemic of Doctor Burnout

What will reverse the epidemic of burnout among doctors? This case study at Shirley Ryan AbilityLab found a brief emotional intelligence intervention dramatically increased doctors’ capacity to avoid burnout.

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Case Study: EQ Declines During Medical School

Recent research at Liberty University finds that medical students’ emotional intelligence scores declined across the board during their training – even as a growing body of evidence points to the importance of EQ in modern healthcare.

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Amadori Case: Engagement, 
EQ & Performance

In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.

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Lessons from Patagonia

What lessons can we learn from a pioneering company to build community and good business?  Here are six insights from Patagonia’s journey to create alignment and commitment to a shared purpose.

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